Orders & shipping
Can I still change my order?
If you want to change your order, this will be only possible within 24 hours after placing the order.
Please send us an email to info@janicebabelstudio.com. We will see what is still possible.
How can I track my order?
As soon as your order is shipped we will send you a track & trace code by mail. This way you can track your order.
Keep in mind that it can take up to 48 hours before the track & trace is available. Can't track your package after 48h? Please send us an email to info@janicebabelstudio.com and we will contact the shipping company.
What is the average production time?
The average production time is between one and three working days.
What is the average shipping time?
Europe:
- 2 days for Germany;
- 3 days for Austria, Belgium, Czechia, Netherlands, Luxembourg, and Poland;
- 4 days for France, and Denmark.
- 5 days for Bulgaria, Norway, Sweden, Finland, Hungary, Italy, Portugal, Romania, Slovakia, Slovenia, Spain and Switzerland.
North America:
- 4 days for United States;
- 7 days for Canada.
Depending on the destination, your order will be delivered with DHL, UPS, GEL or DPD.